Luxury Rooms at Astoria Hotel | Terms and Conditions

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Terms and Conditions

Welcome to Astoria Hotel! Before booking and utilizing our services, please read the following terms and conditions carefully. By using our website and services, you agree to comply with and be bound by these terms.

  • Reservations and Booking
  • By making a reservation through our website, you confirm that you are legally capable of entering into a binding contract. You are responsible for ensuring that all the information provided during the booking process is accurate. Any errors in the information provided may result in additional charges or cancellation of your reservation.
  • Check-In and Check-Out
  • Guests are required to check-in after 3 PM on the day of arrival. Check-out is required by 11 AM on the day of departure. Requests for early check-in or late check-out are subject to availability and may incur additional charges.
  • Identification and Age Requirement
  • Upon check-in, guests must present a valid government-issued identification. The minimum age requirement for reservation and check-in at Astoria Hotel is 18 years old. Guests under the age of 18 must be accompanied by an adult.
  • Payment Policy
  • Full payment for your stay is required upon check-in unless specified otherwise in your booking confirmation. Accepted payment methods include major credit cards, debit cards, and cash. Additional charges incurred during your stay must be settled before departure.
  • Cancellation and No-Show Policy
  • Cancellations made at least 48 hours before the check-in date will not incur any charges. For cancellations made within 48 hours of check-in, the first night's rate may be charged. No-shows will be charged the full amount of the reservation.
  • Modification of Reservation
  • Reservation modifications, including changes to dates and room types, are subject to availability. Any increase in the duration of stay or upgrade in room type may incur additional charges. Modifications should be requested at least 48 hours before the original check-in date.
  • Room Use Policies
  • Guests must comply with all room-use policies, which include no smoking, no pets unless specified in pet-friendly accommodations, and adherence to maximum occupancy limits. Violations may result in fines or eviction without a refund.
  • Damage and Liability
  • Guests are responsible for any damage caused to hotel property during their stay. The hotel reserves the right to charge for any damages or excessive cleaning required post-checkout. The hotel is not liable for any loss or damage to guests' personal belongings.