Privacy Policy
At Astoria Hotel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information about you when you visit our website or stay at our hotel. By accessing or using our website, you agree to the terms of this Privacy Policy.
- Personal Information Collection
- We collect personal information that you voluntarily provide to us when you make a reservation, create an account, or contact us. This information may include your name, email address, phone number, payment details, and any other details you choose to share.
- Information Collection During Stay
- During your stay at Astoria Hotel, we may collect additional personal information such as identification documents, room preferences, and any special requests you may have. This allows us to provide you with enhanced service and ensure your comfort.
- Website Usage Information
- We also collect information regarding your use of our website. This may include details about your IP address, browser type, pages visited, and the time spent on our site. This information helps us improve our website and tailor it to your preferences.
- How We Use Your Information
- The personal information we collect is used primarily to process your reservations and ensure the best possible service during your stay. We may also use your information to customize your experience, communicate with you, and address any inquiries or issues you may have.
- Information Sharing and Disclosure
- We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. This does not include trusted third-party service providers who assist us in operating our website, conducting our business, or serving our guests, as long as those parties agree to keep this information confidential.
- Third-Party Service Providers
- We may employ third-party service providers to perform functions on our behalf, such as payment processing, email communications, and marketing. These providers have access to personal information needed to perform their functions but may not use it for other purposes.
- Security of Your Information
- We take the security of your personal information seriously. Astoria Hotel employs a variety of security measures to maintain the safety of your personal data. This includes the use of secure servers, encryption, and access controls to protect against unauthorized access and data breaches.
- Your Data Protection Rights
- You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights or have any privacy-related concerns, please contact us using the details provided on our website.